Services

Whether you require regular or occasional support, Rakino offers a range of service packages designed to meet different business technology requirements.

Proactive

Billed on a monthly retainer, this comprehensive preventative maintenance package includes scheduled monitoring, rapid-recovery, hardware audit, flexible support time, best-value rates and priority attention.

This option is best suited for businesses who value their time and wish to minimise downtime and delays caused by hardware or software failure.
read more about preventative maintanance »

Please contact us for full details of how Proactive benefits your business by taking an integrated approach to maintaining your technology.

Resolve

Time-based ad-hoc support option with maximum flexibility, no callout fees* and just a minimum charge of one hour, it couldn't be simpler.

Focus

Discounted pre-purchase blocks of support time for use as and when required. Available in various sizes with proportional discounts, this option features flexibility and discounted cost.

Fusion

A bespoke support option where we work with you to develop a unique support package that suits your technology and budget requirements.

Contact us today to discuss which of our service packages best addresses your needs.

*within central Auckland